If you are an NRCan employee facing undue hardship due to Phoenix Pay System, or are seeking support navigating a resolution, CAPE can offer support and guidance. In severe cases, we can help you to file a grievance or seek other routes to remuneration. Please reach out and let us know how we can help. We’ll get you in touch with the right people.


The Canadian Association of Professional Employees (CAPE) announced on May 17, 2019 that it had accepted Treasury Board Secretariat’s offer to compensate federal employees for damages caused by the Phoenix Pay System.

In addition to creating a new, expeditious process to file a claim to secure compensation, the agreement includes up to five days of annual leave that would be awarded to all CAPE’s members ⎯ whether directly impacted by Phoenix or not, for the general aggravation and frustrations caused by the faulty pay system.

Beyond the Phoenix damages agreement, CAPE is pursuing the resolution of remuneration owed to its members, and a replacement to the Phoenix Pay System.

The offer will benefit over 70,000 federal employees, in addition to eligible retirees and former employees.

Read more about the offer here: Frequently Asked Question about the Phoenix damages agreement.